Who we are
Our website address is: https://peruvianmountainjourneys.com.
Introduction
Welcome to Peruvian Mountain Journeys (hereinafter referred to as “PMJ”). YoIntrour privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, book tours, or interact with us through our website, email, or other communication channels.
2. Information We Collect
PMJ collects personal information that you provide when booking a tour, making inquiries, or using our services. This may include:
- Full name
- Contact information (email address, phone number, mailing address)
- Payment details
- Passport details (if required for tour bookings)
- Emergency contact information
- Health-related information (if necessary for certain tours)
- Travel preferences
Additionally, we may collect non-personal information, such as browser type, IP address, and browsing behavior on our website, for analytics and service improvements.
3. How We Use Your Information
We use the information collected for the following purposes:
- To process and confirm your tour bookings
- To communicate with you regarding your reservations, inquiries, or support requests
- To provide personalized experiences and customer service
- To improve our website and services based on user preferences and feedback
- To comply with legal obligations or respond to legal requests
4. Information Sharing and Disclosure
PMJ respects your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:
- When necessary to fulfill a booking (e.g., sharing necessary details with guides, hotels, or transportation providers)
- When required by law or to comply with legal processes
- When necessary to protect the rights, safety, and security of our customers, staff, or business operations
5. Data Security
PMJ implements appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, while we strive to protect your data, we cannot guarantee complete security due to the nature of online communications.
6. Retention of Information
We retain personal information for as long as necessary to provide our services and comply with legal requirements. When personal data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information
- Request the deletion of your data (subject to legal and operational requirements)
- Withdraw consent for certain data processing activities
- Lodge a complaint with a data protection authority if you believe your rights have been violated
To exercise these rights, please contact us at support@peruvianmountainjourneys.com
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can adjust your browser settings to manage cookie preferences.
9. Changes to This Privacy Policy
PMJ reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website, and we encourage users to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Peruvian Mountain Journeys Email: support@peruvianmountainjourneys.com Phone: +51 984 166 614 or +51 958 280 277 Website: www.peruvianmountainjourneys.com